To lead the implementation of the Culture of Caring roadmap in a pilot project/mission by conducting assessments, facilitating workshops, coordinating follow‑up activities, and engaging with teams. The role strengthens supportive, safe, and compassionate interactions among staff, patients, and caregivers, contributing to improved Quality of Care, safeguarding, people‑centred approaches, and staff wellbeing.

To achieve these objectives, The Culture of Caring Responsible will receive specific induction and training. S/he will have the opportunity to refine skills to facilitate experiential workshops, spaces for reflection and discussion on sensitive topics, such as caring relationships with patients in critical situations; as well as to be an active participant in the global CoC community of practice.